Privacy Policy
Frequently asked questions
Here are some common questions about our company.
Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of farmers, plant growers, gardeners and environment protection enthusiast.
You can reach our customer support team by emailing info@migrowindia.com, calling our customer care number , or using form submission on our website. Our dedicated team is available Monday to Saturday between 9 am to 6 pm to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Order Processing:
We ensure seamless order placement, payment processing, and timely delivery.
Return Policy:
- Returns can be initiated within 7 working days of receiving the order.
- To request a return, customers must provide proof of the issue, such as images or videos, through our customer support channels.
Policy for Damaged Products:
- If a product arrives damaged, customers are required to record a video during parcel opening as proof.
- This video should clearly show the product's condition and any damage.
- The proof must be submitted to our customer service team to initiate the return process.
Refund Policy:
- Once the returned product is received at our facility, it will be inspected for verification.
- Refunds will be processed within 10–12 working days after we receive the return parcel.
- Refunds will be issued through the original payment method used during the purchase.
Transparency:
Our return and refund policies are clearly stated at checkout, ensuring customers understand the process before completing a purchase.